The calls that matter,
in Teams.
EsyDial listens to every call and posts only the ones worth interrupting for, hot leads, complaints and urgent issues, to your Teams channel as an Adaptive Card, with the AI summary and a one-click Acknowledge.
One-click connect 路 Only the calls that matter
#Front deskMissed call 路 Sarah, Northside Dental. New patient, ready to book, wants a call back before 5pm.
Only the calls worth interrupting for
EsyDial scores every call and posts just the hot leads, complaints and urgent issues to Teams. No firehose of every call, only the ones your team needs to see now.
- Hot leads, complaints and urgent calls, in real time
- Everything else stays out of the channel
#Front deskMissed call 路 Sarah, Northside Dental. New patient, ready to book, wants a call back before 5pm.
An Adaptive Card with the AI summary
Each alert arrives as a rich Teams card, who called, what they wanted and why it matters, so anyone in the channel can pick it up without leaving Teams.
- Caller, summary and score in the card
- A link straight to the call and transcript
#SalesMissed call 路 Sarah, Northside Dental. New patient, ready to book, wants a call back before 5pm.
Acknowledge in one click
Hit Acknowledge on the card and the team knows it's handled, no double-ups, no dropped follow-ups. The status syncs back to EsyDial.
- One tap marks a call as handled
- Status stays in sync with your dashboard
#UrgentMissed call 路 Sarah, Northside Dental. New patient, ready to book, wants a call back before 5pm.
How it works
Live in minutes, not a project
Add to Teams
Connect EsyDial and pick the channel alerts should land in.
Set what's worth it
Choose which call types alert: hot leads, complaints, urgent.
Act as a team
Adaptive Cards arrive with the summary; Acknowledge to mark them handled.
Common questions
Will it spam our channel with every call?
No. EsyDial only posts the calls that matter, hot leads, complaints and urgent issues, based on the AI scores. You choose which types alert.
What's in a Teams alert?
An Adaptive Card with the caller, an AI summary of what they wanted, the score, and an Acknowledge button, plus a link straight to the call and transcript.
Does Acknowledge do anything?
Yes. It marks the call as handled so the team doesn't double up, and the status syncs back to your EsyDial dashboard.
What do we need to set it up?
A Microsoft Teams workspace where an admin can add the EsyDial app. From there it's a channel choice and picking the call types to alert on.
脳Bring the calls that matter into Teams
Book a quick demo and we'll show a hot-lead Adaptive Card land in Teams, with the summary and Acknowledge, moments after the call.