AI call intelligence · built for Australian local business

Your phone is chaos.
We turn it into revenue.

Every call answered, by your team or your AI receptionist. Every conversation recorded, understood and scored. And when a call is worth money, it's on your phone about 90 seconds after hang-up.

Now onboarding a limited founding cohort · founding pricing, locked in for life

No new hardware or phones Data stays in Australia Live within a day
100%
of calls recorded, transcribed & analysed
~90 sec
from hang-up to hot-lead alert
24/7
AI receptionist, after hours & holidays
0
calls left to voicemail
02How it works

The 90 seconds after your phone rings

Follow one real call through the system, from ringing out at the front desk to a booking-ready alert on your phone.

01 / RING

2:47pm. The phone rings. Everyone's flat out.

A parent planning a birthday party, a patient in pain, a vendor ready to list. Your front desk is mid-conversation, your staff are on the floor. Three rings. Four.

esydial · live traceRING
Incoming · +61 4·· ··· ···
RINGING · 00:14
Front deskNO ANSWER
Sam (floor)NO ANSWER
Owner mobileNEXT
02 / ANSWER

Someone answers. Every single time.

Calls cascade: staff first, then the owner's mobile, then the AI receptionist. Voicemail never picks up. And the moment a caller says “can I talk to a person?”, the AI stops and escalates. A human stays in the loop by design.

esydial · live traceANSWER

Hi, you've reached Bounce Kingdom. The team can't get to the phone, so I'm taking messages. What can I help with?

Hi, it's Sarah, I want to book a party for 12 kids this Saturday…

Human in the loop: ask for a person and the AI hands the call to your escalation number, instantly.
03 / CAPTURE

Recorded, transcribed, scrubbed.

The conversation is transcribed within seconds of hanging up. Spoken card numbers, expiries and CVVs are stripped from the transcript and muted in the recording, in line with PCI DSS principles.

esydial · live traceCAPTURE
caller> …and I can pay the deposit now, my card is
[CARD_NUMBER_REDACTED] [CVV_REDACTED]
caller> …call me back on 0400 358 214
card audio muted · phone number kept
04 / CLASSIFY

Scored for money and urgency.

AI tuned to your industry reads the call: is this a lead, a complaint, an emergency? How much is it worth? Borderline calls are never silently dropped. They're flagged for you to judge.

esydial · live traceCLASSIFY
Lead value0.87
Urgency0.41
Complaint0.04
Verdict: hot lead. Birthday party, 12 kids, Saturday
05 / ALERT

Your phone buzzes. One tap calls back.

About 90 seconds after hang-up, the SMS lands: who called, what they wanted, what it's worth. You decide what happens next. Nothing dials, books or promises anything without you.

esydial · live traceALERT
Hot lead: birthday party enquiry.
Sarah on 04·· ··· ···. 12 kids, Sat 3pm, Richmond.
app.esydial.com/r/aB3xK9
delivered 90s after hang-up
You approve every action. Nothing happens without you.
03Run your numbers

What does your phone lose in a month?

Most owners have never measured it. Drag the sliders to your reality and see what a ringing-out phone actually costs. The maths is shown, not hidden.

missed calls × 62% who never call back × average customer value

25
20%
A$180
Estimated revenue at risk
A$16,740/ month
150 missed calls a month, before a single one is followed up

An estimate, not a promise. The 62% figure is a conservative industry benchmark for callers who won't try again. Your audit replaces this with your real numbers.

04The owner's console

Your whole phone line, on one screen

Not a report you check on Fridays. A live feed of every conversation your business is having, with the ones worth money surfaced on top.

app.esydial.comLive
Today's calls
Bounce Kingdom · Richmond
27
calls
0
missed
4
hot leads
Sarah M.
Birthday party, 12 kids, Sat
now
+61 423 ···
Toothache, wants today
14m ago
James K.
Quote for a bathroom reno
28m ago
Priya N.
Rescheduled to Thursday
42m ago
Live call feed, updating as your phone rings

AI receptionist

Answers in a natural voice when your team can't, collects the caller's details, escalates to a human on request.

Smart call flow

Staff → owner → AI cascade with press-1 screening. Carrier voicemail never swallows a call again.

Team coaching

Every staff call scored against what a great call in your industry looks like, so you can coach with real examples.

Listen live

Drop into an important call in real time from anywhere. QA without hovering at the front desk.

Ask the transcript

Every call searchable forever. Find the caller who mentioned a January wedding in seconds.

One-tap call-back

EsyDial rings you, whispers the context, then bridges the customer, with your business caller ID.

05Founding partners

Be one of the first venues on EsyDial

EsyDial is early, and that's the opportunity. We're onboarding a small founding cohort of Australian venues to shape the product with us, and the next spots are open.

Founding partners get the best deal we'll ever offer, in exchange for honest feedback, and every plan carries a 30-day money-back guarantee, so trying it costs nothing but a phone call.

01

Founding pricing, locked in

Whatever your rate is as a founding partner, it never goes up. Not at renewal, not when the price list does.

02

The builders on speed dial

No support queue. You talk directly to the people who built EsyDial, and what you ask for shapes the roadmap.

03

White-glove everything

We connect your line, tune the AI to your venue and sit with you through your first week of calls, at no charge.

06Industries

Tuned to how your industry actually takes calls

EsyDial isn't a blank tool you configure. It arrives already knowing the questions that matter in your business, and gets sharper with every call.

01

Play centres & family venues

Party enquiries are your revenue. EsyDial captures the date, group size and child's age even when the phone rings out at 7pm on a Sunday.

02

Dental clinics

Toothache calls become urgent alerts, new-patient enquiries become booked consults, and nothing sits in voicemail overnight.

03

Medical practices

Urgency triage on every call, strict no-advice guardrails, consent-first recording and Australian data residency.

04

Real estate agencies

Buyer and vendor enquiries flagged the minute they happen, with the suburb, property type and intent already extracted.

05

Trades & services

On the tools all day? The AI takes the job details: problem, suburb and urgency. You call back the good ones first.

06

Don't see your industry?

We tailor EsyDial per business during onboarding. Tell us how your phone rings and we'll shape it around you.

Talk to us
07Privacy & trust

Recording calls is serious. We treat it that way.

Consent-first recording

Every recorded call opens with a clear announcement. If a caller objects, recording stops automatically and nothing is kept.

Payment card details removed

Spoken card numbers, expiries and CVVs are automatically stripped from transcripts and muted in recordings, in line with PCI DSS principles.

Australian data residency

Stored and processed in Microsoft Azure's Australian regions. Your customers' calls don't leave the country.

APP-aligned by design

Retention limits, right-to-delete, audit trails and role-based access, built to the Australian Privacy Principles.

Common questions

No new hardware. Your team keeps answering on the phones they already use. During onboarding we’ll set up the phone connection and recommend the option that fits your carrier and setup best.

Hear it on your own line

Hear it answer your phone

Talk to sales and we'll run EsyDial on your line. You'll hear the AI take a real enquiry and watch the alert arrive before the call ends.

30-day money-back guarantee on every plan · sales@esydial.com