Never lose a
customer to a
missed call again.
Every call answered, by your team or your AI receptionist. Every conversation recorded, understood and scored. And the moment a call is worth money, it's on your phone, about 90 seconds after hang-up.
The 90 seconds after your phone rings
Follow one real call through the system, from ringing out at the front desk to a booking-ready alert on your phone.
2:47pm. The phone rings. Everyone's flat out.
A parent planning a birthday party, a patient in pain, a vendor ready to list. Your front desk is mid-conversation, your staff are on the floor. It rings three times, four, five, and no one can pick up.
Someone answers. Every single time.
Calls cascade: staff first, then the owner's mobile, then the AI receptionist. Voicemail never picks up. The AI captures who called and what they need, then flags it straight to your team, so a person can follow up fast.
Hi, you've reached Bounce Kingdom. The team can't get to the phone, so I'm taking messages. What can I help with?
Hi, it's Sarah, I want to book a party for 12 kids this Saturday…
Recorded, transcribed, scrubbed.
The conversation is transcribed within seconds of hanging up. Spoken card numbers, expiries and CVVs are stripped from the transcript and muted in the recording, in line with PCI DSS principles.
Scored for money and urgency.
AI tuned to your industry reads the call: is this a lead, a complaint, an emergency? How much is it worth? Borderline calls are never silently dropped. They're flagged for you to judge.
Your phone buzzes. One tap calls back.
About 90 seconds after hang-up, the SMS lands: who called, what they wanted, what it's worth. You decide what happens next. Nothing dials, books or promises anything without you.
Sarah on 04·· ··· ···. 12 kids, Sat 3pm, Richmond.
app.esydial.com/r/aB3xK9
Works with the tools you already use
Calls, alerts and call notes sync straight into your CRM and chat. No manual work, no lost context.
Plus click-to-call from your CRM, WhatsApp and email alerts, and a REST API. Don't see yours? We'll build it.
What does your phone lose in a month?
Most owners have never measured it. Drag the sliders to your reality and see what a ringing-out phone actually costs. The maths is shown, not hidden.
missed calls × 62% who never call back × average customer value
An estimate, not a promise. The 62% figure is a conservative industry benchmark for callers who won't try again. Your audit replaces this with your real numbers.
Your whole phone line, on one screen
Not a report you check on Fridays. A live feed of every conversation your business is having, with the ones worth money surfaced on top.
AI receptionist
Answers in a natural voice when your team can't, collects the caller's details, and flags urgent callers so you can follow up fast.
Smart call flow
Staff → owner → AI cascade with press-1 screening. Carrier voicemail never swallows a call again.
Team coaching
Every staff call scored against what a great call in your industry looks like, so you can coach with real examples.
Listen live
Drop into an important call in real time from anywhere. QA without hovering at the front desk.
Full transcripts
Every call transcribed in full, so you can read back exactly what was said and who to call.
One-tap call-back
EsyDial rings you, whispers the context, then bridges the customer, with your business caller ID.
Owners on what changed
Weekends were our blind spot. Staff on the floor, phone ringing out, party enquiries lost. EsyDial flags every missed call and enquiry instantly, and we've booked parties we'd otherwise never have known about.
The instant hot-lead alerts and call summaries mean nothing slips through the cracks. It's like having a receptionist who never clocks off.
Quick to set up, and the missed-call alerts have already earned their keep. Still a couple of rough edges we've flagged, but it's stopped enquiries slipping through when we're flat out.
Tuned to how your industry actually takes calls
EsyDial isn't a blank tool you configure. It arrives already knowing the questions that matter in your business, and gets sharper with every call.
Don't see your industry?
We tailor EsyDial per business during onboarding. Tell us how your phone rings and we'll shape it around you.
Why not just voicemail or an answering service?
Voicemail loses the caller. An answering service just takes a message. EsyDial answers, understands and acts on every call.
| Voicemail | Answering service | EsyDial | |
|---|---|---|---|
| Answers 24/7 in your business’s own voice | |||
| Understands & scores every call | |||
| Flags hot leads & complaints instantly | |||
| Recovers missed calls in one tap | |||
| No per-call human fees |
Recording calls is serious. We treat it that way.
Consent-first recording
Every recorded call opens with a clear announcement. If a caller objects, recording stops automatically and nothing is kept.
Payment card details removed
Spoken card numbers, expiries and CVVs are automatically stripped from transcripts and muted in recordings, in line with PCI DSS principles.
Australian hosting & storage
Your call recordings, transcripts and data are hosted and stored in Australia, with retention limits and full right-to-delete.
APP-aligned by design
Retention limits, right-to-delete, audit trails and role-based access, built to the Australian Privacy Principles.
Common questions
No, and no. There’s nothing to install, and you keep your existing number. Your calls simply forward to EsyDial when your team can’t pick up, so nothing changes for the people who call you. We set the whole connection up with you during onboarding and recommend the option that fits your carrier best.
AI call intelligence for Australian businesses
EsyDial is AI call intelligence, call tracking software and call analytics built for Australian local businesses. It records, transcribes and analyses every call, scores lead and complaint intent, recovers missed calls, and answers with an AI receptionist when your team can't, with all data hosted in Australia and per-location pricing.
Explore AI call intelligenceHear it answer your phone
Talk to sales and we'll run EsyDial on your line. You'll hear the AI take a real enquiry and watch the alert arrive before the call ends.
30-day money-back guarantee on every plan · info@esydial.com