Australia's trusted AI communications intelligence platform· reviewed by Australian business owners

Free tool

What are missed calls costing your business?

Every unanswered call is an enquiry that can ring a competitor instead. Move the sliders to your numbers and see the revenue slipping away each year.

120

Rough count of calls your business receives in a typical week.

22%

Rung out, after hours, or while you were with another customer.

45%

Of the callers you missed, how many were a real enquiry.

$350

What one won customer is worth to you (a job, booking or first order).

Revenue walking out the door
$216,216
lost to missed calls every year
Per month
$18,004
Per week
$4,158
Calls missed / week
26
Enquiries lost / week
12

EsyDial catches every one of these: missed calls are flagged instantly, the AI receptionist answers when your team can’t, and hot leads reach you before the caller rings a competitor.

How the number is worked out

The maths is deliberately simple so you can trust it. From your inputs:

  1. Missed calls a week = weekly calls × the share you miss.
  2. Lost enquiries a week = missed calls × the share of missed callers who were genuine enquiries.
  3. Revenue lost = lost enquiries × your average customer value, then scaled to a month and a year.

It’s an estimate, not a quote, but for most local businesses the honest number is far bigger than they expect, because a missed call rarely calls back.

Common questions

How much revenue do businesses lose to missed calls?

It depends on call volume, how many calls go unanswered, and what a customer is worth, but for a business taking 120 calls a week and missing around a fifth of them, lost enquiries commonly add up to tens of thousands of dollars a year. Use the calculator above with your own numbers for an estimate.

How does the missed call calculator work?

It multiplies your weekly call volume by the share of calls you miss to get missed calls, multiplies that by the share of missed callers who were genuine enquiries, and multiplies by your average customer value. That gives revenue lost per week, which is scaled to a month and a year. Every input is yours and every assumption is shown.

How can I stop losing money on missed calls?

Answer more of them. EsyDial flags every missed call instantly, an AI receptionist answers when your team can't, and hot-lead alerts reach you before the caller tries a competitor, so enquiries that used to slip through get followed up while they're still warm.

Is the calculator free to use?

Yes. It runs entirely in your browser, needs no sign-up, and none of your numbers are sent anywhere.

Turn missed calls into booked customers

EsyDial answers, flags and follows up the calls your team can’t get to, so the revenue in that number stops walking out the door.