About EsyDial

EsyDial is AI call intelligence software built for Australian local businesses— play centres, dental and medical clinics, real estate agencies, trades and services. Every day these businesses lose real revenue to calls that go unanswered, get mishandled, or are never followed up. EsyDial makes sure that doesn't happen.

We record, transcribe and analyse every inbound call, then flag the ones that matter — hot leads, complaints and urgent issues — the moment they happen, so an owner or manager can act while the customer is still deciding. When no one can pick up, an AI receptionist answers, takes a message and captures the lead. Missed calls are surfaced and recovered with one tap.

EsyDial is consent-first and Australian-hosted. Every recorded call opens with a clear announcement, callers can opt out and be honoured automatically, spoken card details are scrubbed from transcripts, and all calls, recordings and analysis are stored and processed in Microsoft Azure's Australian regions with configurable retention and a full right-to-delete.

EsyDial is a product of Shape My Business, which builds practical automation for Australian small businesses. Our goal is simple: turn the phone from a source of missed opportunities into a reliable channel for winning and keeping customers.