EsyDial posts hot leads, complaints and urgent calls straight into a Slack channel, with the AI summary and an Acknowledge button so someone owns it. It's curated signal, not a firehose of every call.
Only the calls that matter. Analysis stays in Australia
Caller wanted a Saturday booking and pricing for a party of 20, rang twice, no answer. Worth a call back today.
A hot lead rings out at 4:55pm and nobody sees it until tomorrow.
Complaints sit unread in a call log while the customer stews.
Everyone assumes someone else called back. Nobody did.
What you get
Hot leads, complaints and urgent issues, not every call. EsyDial's AI decides what's worth a ping, so the channel stays signal.
Each alert carries the severity, a one-line title, the AI summary and a link to the full call. Everyone gets context at a glance.
One tap on Acknowledge marks the call handled and records who owns it, no double call-backs, no dropped balls.
Type /esydial dial and a number, and EsyDial rings your phone and connects the call. No switching apps to follow up.
Install with the “Add to Slack” OAuth app and pick a channel, or paste an incoming webhook if you'd rather.
Send alerts to #front-desk, #leads, a manager DM, wherever your team already watches.
You decide what's worth interrupting for. EsyDial's alert rules control exactly which calls trigger a Slack post.
Calls are recorded, transcribed and analysed in Australia. Only the alert summary is sent to Slack.
How it works
Click “Add to Slack”, authorise, and pick the channel alerts should land in, or paste an incoming webhook.
Your alert rules decide which calls are worth a ping: hot leads, complaints, urgent issues, missed calls.
Alerts arrive with the summary. Someone hits Acknowledge, dials back with /esydial dial, and it's handled.
What syncs
Why EsyDial
EsyDial posts the calls that need a human (hot leads, complaints, urgent issues), so the channel stays worth watching.
The Acknowledge button turns an alert into an owned task, so nothing falls through the cracks between shifts.
Dial straight back with /esydial dial. EsyDial rings your phone, connects you, and logs the call.
Recording, transcription and analysis all happen in Australia. Only the summary ever reaches Slack.
No, that's the point. EsyDial only posts the calls that need attention: hot leads, complaints, urgent issues and missed calls from leads. You control exactly what triggers a post with alert rules.
Click “Add to Slack” to install the EsyDial app with OAuth and pick a channel. If you'd rather not install an app, you can paste a Slack incoming-webhook URL instead, alerts still post, just without the interactive buttons.
A severity marker, a one-line title, the AI summary of the call, and a link back to the full call in EsyDial, plus an Acknowledge button when installed as the app.
Yes. Type /esydial dial and a number and EsyDial rings your phone, then connects the call to the number, so you can follow up without leaving Slack.
It marks the call handled and records who claimed it, so your team can see at a glance that someone's on it, with no duplicate call-backs.
Recording, transcription and AI analysis all happen in Australia. Only the short alert summary is sent to Slack.
EsyDial drops hot leads, complaints and urgent calls into Slack with the AI summary and an Acknowledge button, so your team acts before the lead goes cold.